Roam Auto Sales & Leasing

Privacy Policy

Last updated: March 2026

Introduction

Roam Auto Sales and Leasing (operating as Roam Auto Sales & Leasing, "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at roam.lease, use our platform, or engage with our services.

Information We Collect

We may collect the following types of information:

Information You Provide

  • Contact information such as your name, email address, phone number, and company name
  • Fleet information including vehicle details, driver information, and operational data when you use our platform
  • Communications you send to us, including inquiries, support requests, and feedback
  • Account information if you register for our platform

Information Collected Automatically

  • Device and browser information, including IP address, browser type, and operating system
  • Website usage data such as pages visited, time spent on pages, and referral sources
  • Cookies and similar tracking technologies as described in our cookie practices

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our fleet management platform and services
  • Respond to your inquiries and provide customer support
  • Communicate with you about our services, including updates and notifications
  • Improve our website, platform, and services based on usage patterns and feedback
  • Comply with legal obligations and protect our rights
  • Send marketing communications with your consent, which you can opt out of at any time

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • With service providers who help us operate our business, such as hosting providers and analytics services, under appropriate confidentiality agreements
  • With fleet service vendors (such as maintenance providers) when necessary to deliver services you have requested
  • When required by law, regulation, or legal process
  • To protect the rights, property, or safety of Roam Auto Sales & Leasing, our customers, or others
  • In connection with a merger, acquisition, or sale of assets, with appropriate notice

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. This includes encryption of data in transit, secure hosting infrastructure, and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information, subject to legal requirements
  • The right to withdraw consent for marketing communications
  • The right to file a complaint with a data protection authority

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and understand how visitors interact with our site. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of some features on our website.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Company:Roam Auto Sales and Leasing
Address:100 King Street West, Unit 5700, Toronto, Ontario, M5X 1C7, Canada